We Are Hiring! Come join the senior management team at MAHA as Director of Homeownership Operations
MAHA is a non-profit community organization that is dedicated to increasing affordable homeownership, breaking down barriers for first-time and first-generation homebuyers, and closing the racial homeownership gap in Massachusetts.
MAHA was founded in 1985 and our office is based in Dorchester. We offer homebuyer and homeowner classes in English, Spanish and Haitian Creole virtually and in person. MAHA works extensively to enforce the Community Reinvestment Act, a state and federal law that requires banks to meet the credit needs of low- and moderate-income neighborhoods and to expand the pie of housing resources so that more homebuyers have a chance to afford a home in Massachusetts.
Competitive Salary & Benefits:
• 4 weeks paid vacation a year
• Employer pays 90% of health care & 50% dental
• Salary: $72,000 – $85,000
The Role:
We are currently looking for a creative, energetic, and experienced leader to direct a team of HUD Certified Homeownership Advisors. The ideal candidate will streamline processes to increase efficiencies, and find innovative, cost-effective solutions to achieve MAHA's strategic objectives while emphasizing excellent customer service to our many homebuyer and homeowner graduates.
In this role, you will…
- Strategize with the Executive Director to establish a working action plan to advance the organization’s mission and present innovative and effective ideas to increase sustainability and exceed company goals
- Supervise and coach a team of HUD-certified homeownership advisors
- Maintains compliance and remains current with public and private funder requirements for data management and reporting
- Collaborate with MAHA’s staff, consultants, board, committees, Homebuyers Union members, and class participants collectively close the racial wealth and homeownership gaps
- Represent MAHA on advisory councils, panels, and forums
- Develop and maintain effective relationships with key stakeholders, including class presenters, city and state officials, insurance representatives, and others as required
- Establish a positive mission-driven culture by providing ongoing coaching, professional development planning, and support
- Develop and implement effective performance management and employee recognition system that will motivate and encourage employee growth
- Analyze current processes and implement strategic improvements for internal operations to increase data integrity and enhance staff access to integral information
- Play a significant role in planning our annual signature fundraiser the Taste of Dorchester®
- Other duties as designated by the Executive Director
Requirements:
- Bachelor’s Degree (Required)
- Previous experience in a non-profit organization setting (Preferred)
- Previous homebuyer advising/counseling experience (Preferred)
- Technologically advanced and highly proficient with CRM systems and Microsoft Office Suite
- HUD Housing Counseling certification is necessary either at the outset or within 6 months of hire
- Ability and willingness to work regular, evening, and weekend hours within a 40-hour workweek
- Comfortable using various social media platforms for promotion purposes (Facebook, Instagram, and Twitter)
- Excellent oral and written communication and negotiation skills
- Access to a car is essential
- Persons of color and bilingual persons are strongly encouraged to apply
Please send your resume and cover letter by October 29, 2021, to:
Thomas Callahan, Executive Director (Email:tcallahan@mahahome.org) and CC
Symone Crawford, Incoming Executive Director (effective Jan 1, 2022) (Email:scrawford@mahahome.org)
** If you have questions, email Symone Crawford atscrawford@mahahome.org
We are an affirmative action, equal opportunity employer.
